Our website is dedicated to bringing you the best seeds in the most efficient way possible. To make sure that our customers are served well and on time, we have employed one of the best courier services that endeavours to make all deliveries happen quickly and correctly. However, there are a few things that you, as our valued customer, need to know about our Shipping Policy:
PROCESSING TIME FOR DELIVERY:
All our prepaid orders are shipped within 3 business days. For COD orders, our Customer Service team will call you first to confirm the order amount and rectify any issues with the address, and the COD order shall be dispatched within 2 business days after order confirmation.
To cancel an order, please send us a written request (email shall suffice) within 1 day of placing the order. Once the order is dispatched, no cancellation requests will be entertained. We also reserve the right to cancel any order.
FAULTY / DAMAGED GOODS:
At Darchana, we believe that any item purchased, should be of top quality and fit for its intended purpose. This is why we are committed to supplying only the best quality seeds to our customers. However, the customer’s rights, in case of a faulty product, depending on the nature of the fault and on the time period for which the customer has had the goods. We assure you that if any problem arises, we aim to resolve the issue as soon as possible and within a reasonable time. We are always striving to make sure that all the information available on allthatgrows.in at any given time is completely accurate. However, we cannot guarantee that it will be fault-free. We make no representations about the suitability of a particular purpose of any of the products available on this website.